How Do You Run a Diagnostic Test on an Acer Laptop?

Acer has become a well-known name in the computer industry in recent years, and its products are commonly utilised in both personal and business settings. With its Aspire brand, Acer is able to produce laptops that last for a long time without any problems. To use a computer effectively, users must be familiar with the basics. Here in this article you will know How Do You Run a Diagnostic Test on an Acer Laptop by following these steps. When the Aspire laptop has a problem.

The Acer laptop

If you’re looking for the greatest laptop for your needs, Acer has the best selections. In the market for a beautiful and powerful Ultrabook? Chromebook? Top-of-the-line gaming laptop? Acer has what you’re seeking. Look at these computers as an alternative to the high-end MacBooks, which are extremely popular (and are usually pricier).

In the past, it has been noticed that Acer products are generally sold at a reasonable cost. Acer laptops provide more affordable solutions that are also more durable and perform better than their more expensive counterparts.

What Is the Purpose of a Diagnosis?

Software, hardware, or any combination thereof can be tested automatically by a computer programme to determine whether or not it is working properly. Any faults or problems that are detected while running should be addressed by a practical diagnostic application.

A diagnostic programme can be simple or complex, functioning behind the scenes or waiting for a signal to become more thorough, depending on the type of device. Using a variety of small examples is a great way to convey a concept. An oven with the code F6 on its sticker means the thermistor has been shorted. Garage door openers that include a flashing LED on their control board warn their users when their safety sensors are seriously out of alignment and the system is about to shut down.

Computers and video games can also be loaded with the programme. When asking Acer how to do a diagnostic test on a laptop, you should inquire about the procedure. Instructions that are “private” and cannot be shared may be mentioned by customers.

How Do You Run a Diagnostic Test on an Acer Laptop?

Students have discovered that laptops are ideal for school tasks over the years. Many university students are unable to troubleshoot and repair a computer that isn’t working properly. It’s not uncommon for university students to prefer to have a computer specialist fix their laptop when the solution is obvious.

Run a Diagnostic Test on an Acer Laptop

To Perform a Hardware Diagnostic Procedure

This chapter will solely feature tests that can be used to evaluate Acer goods. Non-Acer components, prototype cards, or modified options can compromise error messages and responses. Try to get as much information as possible about the stated symptoms.

Methods for verifying symptoms include attempting to reproduce the failure and diagnosing its symptoms.

System Verification Procedure

It’s possible the external floppy drive is malfunctioning because of a controller, driver, or diskette. Diskettes capable of being written to are required.

Don’t let the diskette have more than one label attached at a time. Multiple brands can be used to reduce the device’s capacity.

  • When troubleshooting a computer problem, the first step is to boot from the diagnostics disc.
  • To ensure that the FDD Test has been successfully completed (pass).
  • Keep an eye out for the message window’s directions.

Reconnect the diskette connector on the system board if the internal diskette drive is not working properly. Check to see if the problem has been repaired by reconnecting the external diskette drive.

  • The external diskette drive should be replaced.
  • The motherboard must be taken out.

You’ll need a CD-ROM Drive External

Perform the following steps to isolate the problem to a controller, drive, or CD-ROM. The CD-ROM must not have any labels attached to it at all. The drive can be damaged if the title is placed on it.

  • When you boot from the diagnostics diskette, the diagnostics software begins.
  • Perform the CD-ROM test again to determine if it worked (pass).

When utilising a CD-ROM drive, an error message may appear on the screen occasionally as well. If this occurs, reconnect the CD-ROM drive connector on the system board. If the problem persists, unplug the CD-ROM drive and reconnect it.

  • Please get a new CD-ROM drive module installed.
  • Replace the system board.

Make Sure Your Keyboard Is Properly Connected

Unplug the external keyboard if the internal keyboard passes the tests. If the internal keyboard does not function or an unexpected character is displayed, the flexible wire coming from the keyboard must be properly connected to its system board connector (KB1).

The Keyboard Test will fail if the keyboard cord is not connected correctly. Remove one key at a time until the problem is fixed.

  • Reconnect the keyboard’s cable.
  • It’s time for a new keyboard.
  • Replace the system board.
  • Follow the instructions in the message window.

Check Up on Memory

If there are memory errors, the system may crash, display an error message, or even go into a frozen state. It is imperative that the DIMM be inserted in the correct slot. When a connection is too loose, mistakes are made. When the DIMM connection is correct, the diagnostic test is complete.

  • System failures, error messages, and system freezes can all be caused by memory errors. An error in the DIMM’s placement can be disastrous.
  • When a connection is too loose, mistakes are made.
  • When the DIMM connection is correct, the diagnostic test is complete.

In order to find the source of the power issue you’ll need to turn the computer on with the AC adapter first, and then with the battery pack.

  • It’s time to get rid of that old battery pack!
  • Plug the AC adapter in to see if it provides electricity.
  • If electricity isn’t flowing, swap out the AC adapter for a fully charged battery pack and check again.
  • Look at the section labelled “Perform the Check if the AC Adapter Is Faulty” if the problem is caused by a faulty AC adapter.

A defective battery pack may be to blame for your device’s issue. Plug the AC adapter cable into another computer and measure the voltage coming out of the AC adapter plug. Use the following as an example in the diagram below.

If the voltage is incorrect, you may need to change the power adapter.

During this time, you should follow these instructions:

  • Replace the system board.
  • It is important that you do not overlook this issue or expect that it will resolve itself.
  • On page 79, there is an unsolved issue.

Proceed to the Next Step if the Voltage has not been rectified

You may utilise OS control to check the battery pack to see if it’s the problem. Use the OS’s controls to your advantage.

  • Open the Power Management settings in the Windows Control Panel.
  • Make that the current power source and the remaining battery power are correct by clicking the Power Meter tab..
  • Repeat steps 1 and 2 using the battery pack and the AC adapter as power sources. These tests will reveal if the issue is with the charging or discharging of the device.

Use a Voltage Meter to Measure the Voltage of the Battery Pack.

  • To turn the computer on, press the power button.
  • For this test, you’ll need to know how much voltage there is between the “+” and the “6” terminals. (ground).
  • The voltage should be greater than 7.5 Vdc after recharging. Ensure that the battery is fully rechargable:
  • If the batteries in a computer are only half charged, they will only give half of their original capacity when plugged in.
  • To check if the battery pack is charged, look for the charge indicator to turn on. Put the battery back in the charger if it doesn’t work; if it does, remove it from the charger and let it warm up.
  • If the charge indicator is still not illuminated, replace the battery pack.

Each of these steps should be completed sequentially to address the problem.

  • If a part isn’t defective, don’t try to fix it by replacing it.
  • Reconnect the touchpad cable.
  • Use this touchpad board as a replacement.
  • Replace the system board.

After using the touchpad, your pointer may float around for a short while. When a small amount of pressure is given to the touchpad pointer, self-acting information occurs. There isn’t any such issue. For a brief period of time, no action is needed to service the tip.

  • An error message is displayed during the Movement hardware POST.
  • POST can either display an error message or a series of beep codes to the user.

If An Error Could Have Occurred

When a non-fatal error occurs during POST, an error message is displayed. A normal video is shown (white text on black background). The error can be seen here.

You can see various causes for POST errors in this section’s error index. First and foremost, we hear about the main cause for this. Here, you’ll find a collection of function-related error symptoms.

Be sure to follow the FRU/Action column’s sequence when replacing FRUs or carrying out FRU/Action activities. Use the original part if you can’t. If the FRU is not malfunctioning, it should not be replaced unless it is damaged.

This index can assist you determine the next probable FRU to address when servicing a computer in addition to identifying the next possible component to be replaced. The “Undetermined Problems” section on page 79 should be consulted if there is no specific symptom.

Sending in POST is where most of the error messages are generated. For instance, a lot of them display the amount of installed memory. It is possible that some individuals would refer to the gadget as a problem, such as the Setup. In order to fix any issues caused by your edits in the Setup Utility panels, you need restart your computer, open Setup, and then press F9 to load the system configurations.

FAQs – How Do You Run a Diagnostic Test on an Acer Laptop?

Does Acer Have a Diagnostic Tool?

Using your PC Checkup, you may get an overall assessment of your computer’s health. If your device is working properly and to its maximum potential, you can find out about it right here.

What Is Acer Quick Access, and Do I Need It?

Most Acer PCs come pre-loaded with this application. Many options are available to users, including the ability to control specific wireless devices, the ability to change USB power settings, and more.

How do I fix my Acer laptop from diagnosing it?

“Press and hold the Power button three times to quickly shut down the machine while it is in the ‘Preparing automated repair’ phase. You can then select “Troubleshoot” and then “Refresh PC” or “Reset PC” from the boot repair screen after the system has rebooted 2-3 times.

What does orange light mean on Acer laptop?

A fast blinking orange light indicates a low battery charge level (less than 3%). Disconnect the computer’s power supply and remove the battery. Hold the computer’s power button down for 30 seconds, then release it.


You should know How Do You Run a Diagnostic Test on an Acer Laptop?. Run mdsched.exe and click Enter in the Run window to launch the task scheduler on Windows. 

You’ll be prompted to restart your computer if you use Windows. While the test is running, we ask that you please be patient. There is nothing to stop your machine after this procedure is complete.